OSH Matters

Growing interest in Occupational Safety and Health

“Gas-ping for Safety at the Gas Station: An OSH Assessment”

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 11.png                      Figure 1: National Petroleum gas station, Curepe, Trinidad.

 

As Trinbagonians most of us are guilty of the famous “God is ah Trini” attitude.

Hurricane coming?  “Na man, that eh hittin’ we, God is ah Trini.”

Tsunami coming?  “Na man, that eh hittin’ we, God is ah Trini.”

Food prices going up? All together now!  “Na man, that eh hittin’ we, because why?  God is ah Trini!”

Sadly, this mentality has infiltrated our society and has led us to develop what we as Trinis consider a “doh care attitude” or “laid back attitude” with day to day affairs.

On arrival to the National Petroleum  gas station located at the ever-busy Curepe junction, Trinidad our OSH senses became immediately aroused when we noticed that one of the two service lanes was blocked off by a garbage bin, while only the other was in operation.

We approached a man who was presumably a worker, as we observed him assisting customers in filling their gas tanks.  He was clad in a regular jersey and jeans and not a uniform.

He said, “ Well yea ulyuh could go ahead and take ulyuh pictures and thing, but I ent answering no questions.  Ah could call the manager lady, she now reach.”  We assented.  As the group surveyed the area and took pictures, many areas of concern became apparent on the compound.

Physical Hazards

As the group surveyed the gas station from its front to its rear, it became substantially evident enough to conclude that there were many physical hazards due to negligence by the workers and the company itself.

Firstly, the gas station is poorly sheltered. We visited the gas station on a rainy day and observed that water covered the ground of the entire compound, causing some customers to slip.  See Figure 2 below.                                                      

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Figure 2: Gas station poorly sheltered          Figure 3: Parked motorbike blocking passage

Secondly, in Figure 3 above, we can see a motorbike parked up in the gas station while the driver was engaging in some chit-chat with the workers.  His motorbike is clearly parked in the pathway where vehicles pass to fill their tanks.  This poses a threat to both workers and customers.                

Also, as seen in Figure 4, the hose from the diesel pump lays carelessly in the roadway resulting in a trip hazard for both customers and workers.

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Figure 4: Diesel hose carelessly placed on the left  

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Figure 5: Demonstration of the protruding iron on the right

Moreover, at the back of the gas station there is a protruding length of iron which puts customers and workers at risk (Figure 5).
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Figure 6: Demonstration of the open manhole above.

Right in the heart of the gas station there is a large manhole just waiting for someone to fall into, or a vehicle becoming stuck in (see Figure 6).

Physical hazards are also present in the interaction with the the liquefied petroleum gas or liquid petroleum gas tanks (LPG or LP gas for short).  Typically, customers are asked to retrieve and carry their own LPG tanks to and from their vehicles or other means of transport, which carry an average weight of twenty pounds.  Sometimes though, the workers are asked to aid in the retrieval and carrying processes for customers who are physically unable to do so themselves.  In these two situations, there is the risk of crush and pinch injuries.  If the cylinder happens to slip and fall, prior to even making contact with the ground, it will land on a person’s foot, especially if they have a slower reaction time.  This can, in turn, lead to dismemberment of joints in the foot, usually on the person’s toes.  Consequently, until the technology to aid in the reduction of manual handling of the twenty-pound tanks is created, it is recommended that when having to deal with the LPG tanks you wear closed-toe boots that can eliminate the severe impact in cases where it slips, and additionally wear protective non-slip gloves that can shield your hands from pinches and slips.
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Figure 7: Accident at the site

Lastly, our group witnessed an accident involving a customer driving over a slab of concrete due to the absence of caution tape or other warning signs, prohibiting access to that particular area (Figure 7).  This comes without saying that this poses a threat to the lives of the workers and by extension, the public.

In an informal interview conducted with one of the workers, we asked whether they had any personal protective equipment (PPE) to which the response was simply, “Na we doh have no gloves an’ thing for the attendants.”  This is a serious hazard as gas and diesel fuel can easily leak onto the worker’s hands. For lack of assumption, flammable and combustible materials, such as gasoline, when placed in contact with heat or flame can ignite in less than a second!  For this reason, we suggest that when operating at fuel pumps, be extremely vigilant in ensuring that, in the event gasoline comes into contact with anything other than inside the gas tank, you wait for it to evaporate, or quickly wipe it away.

When asked whether there was any formal entry and exit points to the station the worker replied,  “Most people know to come in from one side and exit from the other, but some ah them does come in from the other side and want gas, too.”  The mere fact that there are neither formal entry and exit signs, nor speed bumps present on the compound pose a threat to workers as well as the public.  There exists the possible effect of collisions on the compound, resulting in damage not only to other vehicles and people but also to the service pumps which can in turn ignite a fire. Open  the link to view an example of a collision at a gas station:

https://www.youtube.com/watch?v=ybFanfXaSlU&index=15&list=PLD185CA6C7ACA4E45

Ergonomic Hazards

Ergonomic hazards refer to workplace conditions that constitute  risks to the musculoskeletal system of a person (The University of Chicago- Environmental Health and Safety n.d.).  During our visit, we identified a few ergonomic hazards that can lead to great bodily injury, not only to the employees at the service station, but also  to the public.  At the gas station, muscular strains can occur due to constant manual handling of the gas pumps, which require squeezing the lever inside the gas nozzle handle to initiate the pumping process.  Furthermore, the employees can experience back strains from repeatedly lifting the LPG tanks.  While we were there, we  observed a customer applying air to her tire. The poor body positioning and posture required to do this can in fact result in back injuries to the customer.  Also, we witnessed another customer kicking a bin that was placed at the center of the driveway. From doing this he could have suffered from a strained ligament or could have slipped causing further damage to not only his leg but back. Progressively, repeated exposure to risk factors such as those aforementioned can lead to traumatic and severe injury and disability.   

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 Figure 8: Customer applying air to her tire with bad posture

Psychological Hazards

According to Oscar Wilde, “ We live in the age of the overworked and under-educated, the age in which people are so industrious they become absolutely stupid”.  

Currently in Trinidad and Tobago, our society is plagued with employees who are constantly overworked on their job site.  This was evidently seen at the NP gas station, where workers endure horrendous working hours with exhausting tasks required of them. Furthermore, the stigma attached to someone working in a gas station as an attendant, or having any other position other than the manager proves to be quite daunting- to say the least.  

Psychological hazards can have a negative impact on workers’ behaviours on the job due to lack of motivation and esteem, leading to low levels of productivity.  Factors such as quality customer service, team cohesion and team building are affected due to employee-absenteeism and lack of participation.  High levels of employee turnover are also experienced.  

In an attempt to reduce employees being overworked and feeling less enthused while on the job, it is important that those at the top, such as managers recognize the stress and pressures felt by employees when they are given too many responsibilities.  Managers must devise ways to bring out the best in employees to motivate them and boost their esteem to ensure a job well done.  This can be as simple as treating employees as more of an asset to the organization by showing appreciation for their hard work and dedication.

Regardless of how tough, strong and resilient you think you are, at the end of the day,  we are all humans, and as such employers should refrain from viewing them as machines. There’s a limit to how much we can push ourselves physically, yet our emotional endurance can be pushed a lot further.  It’s important to know your limits by means of working SMART.  You’re no good to anyone, least of all yourself if you’re not in top mental and physical condition.

Chemical Hazards

Chemical hazards can be defined as substances, mixtures and particles that are used in the workplace that can be a health or physicochemical hazard if not handled or stored correctly (“Safe Work SA”).  We noted a number of chemical hazards during our visit to the NP gas station that put employees, the public and the environment at risk.  

Direct contact with toxic chemical emissions, such as gasoline and diesel,  in cases where they are either inhaled through the nose or absorbed by the skin are accountable for threats to human health, such as critical respiratory issues and even death.

What is commonly known as the “rainbow effect” could be seen on the ground of the gas station’s compound post the downpour (Figure 9).  This in fact is due to the mixing of the oil/gas spills on the ground combining with the water to form a film on the surface of the water. As beautiful as these “rainbows” may appear, in actuality these spills are flammable and can trigger a fire at any time, causing damage not only to the physical components of the station, but also to surrounding infrastructure and injury and loss of human life.   

In addition to fires, further harm can be experienced since the gas pumps are without shelter and are exposed to the elements, like wind, dust and (rain) water.  If water enters the pumps and mixes with the fuel, substances such as benzene (C6H6), due to its solubility in water, may be removed by rain to contaminate surface waters and soil, even causing extensive adverse health effects such as cancer and aplastic anaemia.

To read more interesting facts about benzene visit: http://www.who.int/ipcs/features/benzene.pdf

In an attempt to reduce these risks as low as reasonably practical (ALARP), the service station should have adequate shelter and protection from the elements, a zero-tolerance policy for smoking on the premises should be implemented, as well as employees and management should be educated on the effects of certain substances.

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     Figure 9: The “Rainbow Effect” due to gas leaks/spills from pumps

Additionally, although the hoses from the fuel dispensers are classified as  physical hazards, they can simultaneously be classed as a form of chemical hazard that give rise to life-threatening occurrences.  We observed that the hoses were laying negligently on the path of the service lane where vehicles were passing.  Failure to secure the hoses properly can encourage vehicles to roll over them and unknowingly burst/damage the pipes causing gasoline and diesel to emerge from them which can lead to fires and/or explosions due to the flammable nature of these substances.

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Figure 10: Hose being left carelessly on the ground

Fire Hazard

Fire hazards are conditions that favour fire development or growth. Three elements are required to start and sustain fire:

  1.   Oxygen
  2.   Fuel
  3.   Heat

Since oxygen is naturally present in most earth environments, fire hazards usually involve the mishandling of fuel or heat.  Fire, or combustion, is a chemical reaction between oxygen and a combustible fuel.  Combustion is the process by which fire converts fuel and oxygen into energy, usually in the form of heat.  The products of combustion include light and smoke.  For the reaction to start, a source of ignition, such as a spark or open flame, or a sufficiently-high temperature is needed.  Given a sufficiently-high temperature, almost every substance will burn.  The ignition temperature or combustion point is the temperature at which a given fuel can burst into flames.

After performing a risk assessment at the NP gas station, Curepe there were several fire hazards identified. These comprised:

1)      Smoking (cigarettes) (Figure 11)

2)      Improper safeguarding of extension cords (Figure 12)

An interview with a worker revealed that many people mistakenly come into the gas station smoking, despite “No Smoking” signs are displayed, resulting in her having to remind them that the gas station is a no smoking zone.  This simple act of negligence can lead to a fire at the station.  

Also, in conducting our assessment, we noticed that there was improper placement of an extension cord, which was looped around a bar on the ceiling, containing a string of lights (Figure 12) .  This can induce an overloaded circuit, cause the cord itself to become damaged and lead to overheating and act as a possible source of electrical shock and electrical fire.  The main resolution for this issue regarding the extension cord is that it should not be substituted for permanent wiring in the first place.  

To learn more about safety tips with reference to extension cords you can visit: http://www.esfi.org/resource/extension-cord-safety-tips-478

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Figure 11: A customer smoking on the gas station’s premises which is strictly prohibited

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Figure 12: Improper safeguarding of extension cords

Biological Hazards

During our evaluation at the site, two biological hazards were obvious:

  1. Improper urinals and drainage system:

Both the disposal of the waste deposited in them and the gasoline spillage on the ground run directly into the drains (Figure 13 and Figure 14 below).  Although a small quantity of gasoline was spilled, during the rainy weather, with poor drainage, the now contaminated water runs directly into waterways.

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Figure 13: Urinal contents flowing into the drains     Figure 14: Gas spills flowing into drains

2)  Breakdown of gasoline and its health hazards:

Gasoline, a transparent, liquid derived from petroleum contains two main chemicals: benzene (C6H6) and other known carcinogens.  Carcinogens do not directly affect DNA, but lead to cancer in other ways.  For example, they may cause cells to divide at a faster than normal rate, which could increase the chances of changes to DNA.   Note that not all carcinogens result in cancer.   Many factors have to be taken into consideration- length and intensity of the exposure.

When humans come into contact with both carcinogens and benzene they experience a range of acute and long-term health effects and diseases, including cancer, death if consumed  and aplastic anemia.

With regards to the improper drainage of the urinal directly into the waterway, the risk of getting a life threatening disease is not as high as the case above.  However, health risks do arise when human waste contaminates waterways.  Humans don’t necessarily get direct contamination but the water bodies that farmers use to water plants do, which in turn is consumed by humans and animals.  This is predominantly when humans come into contact with the factors that cause health risks.

Helpful Links:

Service Station Safety Tips:

http://www.nfpa.org/public-education/by-topic/property-type-and-vehicles/vehicles/service-station-safety/service-station-safety-tips

Do’s and Don’ts at the Pump: A Gas Station Safety Video:

https://www.youtube.com/watch?v=-5K-HjUPsKA&spfreload=10   

Conclusion

All things considered, this report introduced us to many health and safety violations which can be applied to different situations in our day to day lives.  This blog highlighted the areas of physical, ergonomic, psychological, chemical and biological hazards and their detrimental effects. We urge you, readers of this blog, to be alert and pay attention to hazards of your surroundings.  Greater level of awareness to such hazards is necessary to facilitate improvements and to reduce these risks ALARP so that we can all live our healthiest and safest lives. No job is so important and no service is so urgent that we cannot take the time to perform our work safely.

Works Cited

Eduardodiashealth. “Dos and Don’ts at The Pump. Gas Station Safety Video.” YouTube.       YouTube, 2008. Web. 14 Oct. 2016.

“Exposure to Benzene: A Major Public Health Concern.” N.p., n.d. Web. 14 Oct. 2016.

N.p., n.d. Web. 14 Oct. 2016.

Wluk. “Gas Station Accident.” YouTube. YouTube, 25 June 2010. Web. 30 Sept. 2016.

“Known and Probable Human Carcinogens.” Known and Probable Human Carcinogens.

“Service Station Safety.” NFPA –. N.p., n.d. Web. 14 Oct. 2016.

“The Dangers of Overwork Are Hard to Ignore.” The Dangers of Overwork Are Hard to Ignore. N.p., n.d. Web. 14 Oct. 2016.

“The University of Chicago.” Environmental Health and Safety at the University of Chicago. N.p., n.d. Web. 14 Oct. 2016.

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3 thoughts on ““Gas-ping for Safety at the Gas Station: An OSH Assessment”

  1. Hi Everyone!
    I must start off by saying that I totally loved the idea of the using of the dialect and the “God is ah Trini” slang to illustrate the point that it has lead people into the adoption of a “doh care” mentality in Trinidad. The use of these phrases and dialect language somehow excited me into reading more of this blog and I continued reading until I did not even realize that I had read the entire blog.
    I must say that before reading this blog, every day I was faced with hazards at the gas stations not only at Curepe but all over the country and the sad thing is, I did not even know that these gas stations posed so many hazards on a daily basis. From the open manholes, to the rainbow effect and leaked fuel on the floor made me realize that on a day to day basis my life is at risk when I go to the gas station to full fuel.
    The hazards mentioned in this blog in my opinion do not only relate to that gas station at Curepe alone but actually these hazards are seen in the majority of the gas stations all over Trinidad. At the majority of the gas stations in Trinidad you can see fuel on the ground and at times when there is rain fall, the floors of these gas stations become wet as well because of improper sheltering causing hazards to people.
    There is not anything that I can suggest to improve the content of this blog because in my opinion it was extensively and excellently done. However, one minor recommendation that I can make is in terms of the structure at the beginning of the blog, after the part with the dialect language there should have been some sort of introduction to let the readers of the blog know what it was going to be about instead of just jumping into the information one time.
    Something like, “This blog will seek to focus on examining the various hazards that was discovered by our research into the Curepe gas station,” this would have been a good sentence to put in before you actually started presenting your findings.
    Overall great job to the group! I really enjoyed this blog!

    Best Regards
    Anita Ali
    (813000200)

    Like

  2. Hi All!
    Firstly I want commend the students on the photographic demonstrations. They were both hilarious and informative as they brought to light real life injuries that can occur in such situations.

    In the example of the transport of the gas cylinders, I want to note that a trolley can be used in moving the tank from the storage area to the customer’s vehicle. This, paired with non-slip gloves for handling can reduce the risk of injury to both the customer and the worker.

    In the handling of the gasoline hose, it never occurred to me to use gloves. As a consumer, and germa-phobe, I always keep “Wet Ones” in the car for easy clean up after dirty situations. I will have to consider keeping gloves for visits to the pump.

    I noticed in figure 8 that in addition to the customer’s posture leading to possible injury, because of her footwear she is standing in a position that avoids the pools of water that surround her. As a result, she is much further from the vehicle than she should be increasing the awkwardness of her position. Also her attire would make stooping to pump the tire more difficult. While it may not always be ideal, one must consider their footwear and attire when handling such equipment as it may lead to ergonomic hazards or cause injury.

    The hazards mentioned in this blog are ones we are all guilty of taking for granted. It also shows that as a nation we suffer from the physiological hazard of being laissez faire which in turn can put us at risk while completing a task as mundane and ordinary as pumping gas. This blog has opened my eyes and forced me to take stock of my actions the next time I am at the pump. I am also encouraged and feel the need to encourage others to hold the employees and the owners accountable for their laid back attitude to safety as well.

    An all-around good job by this group.

    Regards,
    Coryse Best
    807005591

    Like

  3. As with many of these types of postings where physical sites are visited, the pictures that emerge can make you cringe even though we use these facilities on a daily basis. Often in the case of the gas station, we are interested in one thing, and that is a tank of gas to whatever dollar value we require. As in many of our consumer services that operate machinery and where safety should be prioritised higher, there appears to be a trend of a lack of concern to meet and exceed defined safety standards. Often it is the same kind of response to the question on PPE (Personal Protection Equipment) that you receive from the employee. I have come to realise that the responsibility of compliance can possibly be shared by both the employee and the employer if we all had a greater sense of assertion in demanding what is required for us to accomplish the objective of safety, and if the Employer could be more understanding of the need for safer practices in occupational health and safety. If the Employee demanded that he be provided the necessary gear, and the Employer understood why this gear was necessary within reason by all parties, we could together elevate the standards of safety. To achieve this, our attitudes must change towards our respect for safe practices in the work place. To achieve an attitude change, the realisation of the risk and immediate reaction or correction would be required. To achieve the realisation, we must learn to be vigilant about our surroundings, assertive in voicing our concerns, and cognisant of the result should the risk continue to be present. Maybe we who read these posts can learn to change and become aware of the potential outcomes of poor safety practices. The challenge may rest with the general employee to also become aware of the risks and consider it serious enough to want to correct it in the interest of safety.

    This post has kept my attention with some humour in the pictures but they were able to communicate the information to me. I can personally attest to seeing some of the hazards and practices that they highlighted and consider the post to be well written and full of well sourced information.

    I would have suggested though in contrast that there are some more modern fuel stations belonging to both Unipet and NP which are the two main brands of fuel suppliers in Trinidad and Tobago where you do see more compliance with the rules and regulations of OSHA, and you will see safe practices, uniformed staff, and concrete, properly paved and sheltered fuelling stations. The post therefore in my opinion paints only part of the true picture of the fuel stations that we have in Trinidad and Tobago, and if you pay close attention, you will notice that several of the old stations that operate inline with the author’s depiction are closing for renovations or permanent closure. Some of the newer stations can be viewed in Chagaunas, Woodbrook, San Fernando, Arima, Westmoorings, Siparia and Debe to name a few.

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