Figure 1: National Petroleum gas station, Curepe, Trinidad.
As Trinbagonians most of us are guilty of the famous “God is ah Trini” attitude.
Hurricane coming? “Na man, that eh hittin’ we, God is ah Trini.”
Tsunami coming? “Na man, that eh hittin’ we, God is ah Trini.”
Food prices going up? All together now! “Na man, that eh hittin’ we, because why? God is ah Trini!”
Sadly, this mentality has infiltrated our society and has led us to develop what we as Trinis consider a “doh care attitude” or “laid back attitude” with day to day affairs.
On arrival to the National Petroleum gas station located at the ever-busy Curepe junction, Trinidad our OSH senses became immediately aroused when we noticed that one of the two service lanes was blocked off by a garbage bin, while only the other was in operation.
We approached a man who was presumably a worker, as we observed him assisting customers in filling their gas tanks. He was clad in a regular jersey and jeans and not a uniform.
He said, “ Well yea ulyuh could go ahead and take ulyuh pictures and thing, but I ent answering no questions. Ah could call the manager lady, she now reach.” We assented. As the group surveyed the area and took pictures, many areas of concern became apparent on the compound.
As the group surveyed the gas station from its front to its rear, it became substantially evident enough to conclude that there were many physical hazards due to negligence by the workers and the company itself.
Firstly, the gas station is poorly sheltered. We visited the gas station on a rainy day and observed that water covered the ground of the entire compound, causing some customers to slip. See Figure 2 below.
Figure 2: Gas station poorly sheltered Figure 3: Parked motorbike blocking passage
Secondly, in Figure 3 above, we can see a motorbike parked up in the gas station while the driver was engaging in some chit-chat with the workers. His motorbike is clearly parked in the pathway where vehicles pass to fill their tanks. This poses a threat to both workers and customers.
Also, as seen in Figure 4, the hose from the diesel pump lays carelessly in the roadway resulting in a trip hazard for both customers and workers.
Figure 4: Diesel hose carelessly placed on the left
Figure 5: Demonstration of the protruding iron on the right
Moreover, at the back of the gas station there is a protruding length of iron which puts customers and workers at risk (Figure 5).
Figure 6: Demonstration of the open manhole above.
Right in the heart of the gas station there is a large manhole just waiting for someone to fall into, or a vehicle becoming stuck in (see Figure 6).
Physical hazards are also present in the interaction with the the liquefied petroleum gas or liquid petroleum gas tanks (LPG or LP gas for short). Typically, customers are asked to retrieve and carry their own LPG tanks to and from their vehicles or other means of transport, which carry an average weight of twenty pounds. Sometimes though, the workers are asked to aid in the retrieval and carrying processes for customers who are physically unable to do so themselves. In these two situations, there is the risk of crush and pinch injuries. If the cylinder happens to slip and fall, prior to even making contact with the ground, it will land on a person’s foot, especially if they have a slower reaction time. This can, in turn, lead to dismemberment of joints in the foot, usually on the person’s toes. Consequently, until the technology to aid in the reduction of manual handling of the twenty-pound tanks is created, it is recommended that when having to deal with the LPG tanks you wear closed-toe boots that can eliminate the severe impact in cases where it slips, and additionally wear protective non-slip gloves that can shield your hands from pinches and slips.
Figure 7: Accident at the site
Lastly, our group witnessed an accident involving a customer driving over a slab of concrete due to the absence of caution tape or other warning signs, prohibiting access to that particular area (Figure 7). This comes without saying that this poses a threat to the lives of the workers and by extension, the public.
In an informal interview conducted with one of the workers, we asked whether they had any personal protective equipment (PPE) to which the response was simply, “Na we doh have no gloves an’ thing for the attendants.” This is a serious hazard as gas and diesel fuel can easily leak onto the worker’s hands. For lack of assumption, flammable and combustible materials, such as gasoline, when placed in contact with heat or flame can ignite in less than a second! For this reason, we suggest that when operating at fuel pumps, be extremely vigilant in ensuring that, in the event gasoline comes into contact with anything other than inside the gas tank, you wait for it to evaporate, or quickly wipe it away.
When asked whether there was any formal entry and exit points to the station the worker replied, “Most people know to come in from one side and exit from the other, but some ah them does come in from the other side and want gas, too.” The mere fact that there are neither formal entry and exit signs, nor speed bumps present on the compound pose a threat to workers as well as the public. There exists the possible effect of collisions on the compound, resulting in damage not only to other vehicles and people but also to the service pumps which can in turn ignite a fire. Open the link to view an example of a collision at a gas station:
Ergonomic hazards refer to workplace conditions that constitute risks to the musculoskeletal system of a person (The University of Chicago- Environmental Health and Safety n.d.). During our visit, we identified a few ergonomic hazards that can lead to great bodily injury, not only to the employees at the service station, but also to the public. At the gas station, muscular strains can occur due to constant manual handling of the gas pumps, which require squeezing the lever inside the gas nozzle handle to initiate the pumping process. Furthermore, the employees can experience back strains from repeatedly lifting the LPG tanks. While we were there, we observed a customer applying air to her tire. The poor body positioning and posture required to do this can in fact result in back injuries to the customer. Also, we witnessed another customer kicking a bin that was placed at the center of the driveway. From doing this he could have suffered from a strained ligament or could have slipped causing further damage to not only his leg but back. Progressively, repeated exposure to risk factors such as those aforementioned can lead to traumatic and severe injury and disability.
Figure 8: Customer applying air to her tire with bad posture
According to Oscar Wilde, “ We live in the age of the overworked and under-educated, the age in which people are so industrious they become absolutely stupid”.
Currently in Trinidad and Tobago, our society is plagued with employees who are constantly overworked on their job site. This was evidently seen at the NP gas station, where workers endure horrendous working hours with exhausting tasks required of them. Furthermore, the stigma attached to someone working in a gas station as an attendant, or having any other position other than the manager proves to be quite daunting- to say the least.
Psychological hazards can have a negative impact on workers’ behaviours on the job due to lack of motivation and esteem, leading to low levels of productivity. Factors such as quality customer service, team cohesion and team building are affected due to employee-absenteeism and lack of participation. High levels of employee turnover are also experienced.
In an attempt to reduce employees being overworked and feeling less enthused while on the job, it is important that those at the top, such as managers recognize the stress and pressures felt by employees when they are given too many responsibilities. Managers must devise ways to bring out the best in employees to motivate them and boost their esteem to ensure a job well done. This can be as simple as treating employees as more of an asset to the organization by showing appreciation for their hard work and dedication.
Regardless of how tough, strong and resilient you think you are, at the end of the day, we are all humans, and as such employers should refrain from viewing them as machines. There’s a limit to how much we can push ourselves physically, yet our emotional endurance can be pushed a lot further. It’s important to know your limits by means of working SMART. You’re no good to anyone, least of all yourself if you’re not in top mental and physical condition.
Chemical hazards can be defined as substances, mixtures and particles that are used in the workplace that can be a health or physicochemical hazard if not handled or stored correctly (“Safe Work SA”). We noted a number of chemical hazards during our visit to the NP gas station that put employees, the public and the environment at risk.
Direct contact with toxic chemical emissions, such as gasoline and diesel, in cases where they are either inhaled through the nose or absorbed by the skin are accountable for threats to human health, such as critical respiratory issues and even death.
What is commonly known as the “rainbow effect” could be seen on the ground of the gas station’s compound post the downpour (Figure 9). This in fact is due to the mixing of the oil/gas spills on the ground combining with the water to form a film on the surface of the water. As beautiful as these “rainbows” may appear, in actuality these spills are flammable and can trigger a fire at any time, causing damage not only to the physical components of the station, but also to surrounding infrastructure and injury and loss of human life.
In addition to fires, further harm can be experienced since the gas pumps are without shelter and are exposed to the elements, like wind, dust and (rain) water. If water enters the pumps and mixes with the fuel, substances such as benzene (C6H6), due to its solubility in water, may be removed by rain to contaminate surface waters and soil, even causing extensive adverse health effects such as cancer and aplastic anaemia.
To read more interesting facts about benzene visit: http://www.who.int/ipcs/features/benzene.pdf
In an attempt to reduce these risks as low as reasonably practical (ALARP), the service station should have adequate shelter and protection from the elements, a zero-tolerance policy for smoking on the premises should be implemented, as well as employees and management should be educated on the effects of certain substances.
Figure 9: The “Rainbow Effect” due to gas leaks/spills from pumps
Additionally, although the hoses from the fuel dispensers are classified as physical hazards, they can simultaneously be classed as a form of chemical hazard that give rise to life-threatening occurrences. We observed that the hoses were laying negligently on the path of the service lane where vehicles were passing. Failure to secure the hoses properly can encourage vehicles to roll over them and unknowingly burst/damage the pipes causing gasoline and diesel to emerge from them which can lead to fires and/or explosions due to the flammable nature of these substances.
Figure 10: Hose being left carelessly on the ground
Fire hazards are conditions that favour fire development or growth. Three elements are required to start and sustain fire:
Since oxygen is naturally present in most earth environments, fire hazards usually involve the mishandling of fuel or heat. Fire, or combustion, is a chemical reaction between oxygen and a combustible fuel. Combustion is the process by which fire converts fuel and oxygen into energy, usually in the form of heat. The products of combustion include light and smoke. For the reaction to start, a source of ignition, such as a spark or open flame, or a sufficiently-high temperature is needed. Given a sufficiently-high temperature, almost every substance will burn. The ignition temperature or combustion point is the temperature at which a given fuel can burst into flames.
After performing a risk assessment at the NP gas station, Curepe there were several fire hazards identified. These comprised:
1) Smoking (cigarettes) (Figure 11)
2) Improper safeguarding of extension cords (Figure 12)
An interview with a worker revealed that many people mistakenly come into the gas station smoking, despite “No Smoking” signs are displayed, resulting in her having to remind them that the gas station is a no smoking zone. This simple act of negligence can lead to a fire at the station.
Also, in conducting our assessment, we noticed that there was improper placement of an extension cord, which was looped around a bar on the ceiling, containing a string of lights (Figure 12) . This can induce an overloaded circuit, cause the cord itself to become damaged and lead to overheating and act as a possible source of electrical shock and electrical fire. The main resolution for this issue regarding the extension cord is that it should not be substituted for permanent wiring in the first place.
To learn more about safety tips with reference to extension cords you can visit: http://www.esfi.org/resource/extension-cord-safety-tips-478
Figure 11: A customer smoking on the gas station’s premises which is strictly prohibited
Figure 12: Improper safeguarding of extension cords
During our evaluation at the site, two biological hazards were obvious:
- Improper urinals and drainage system:
Both the disposal of the waste deposited in them and the gasoline spillage on the ground run directly into the drains (Figure 13 and Figure 14 below). Although a small quantity of gasoline was spilled, during the rainy weather, with poor drainage, the now contaminated water runs directly into waterways.
Figure 13: Urinal contents flowing into the drains Figure 14: Gas spills flowing into drains
2) Breakdown of gasoline and its health hazards:
Gasoline, a transparent, liquid derived from petroleum contains two main chemicals: benzene (C6H6) and other known carcinogens. Carcinogens do not directly affect DNA, but lead to cancer in other ways. For example, they may cause cells to divide at a faster than normal rate, which could increase the chances of changes to DNA. Note that not all carcinogens result in cancer. Many factors have to be taken into consideration- length and intensity of the exposure.
When humans come into contact with both carcinogens and benzene they experience a range of acute and long-term health effects and diseases, including cancer, death if consumed and aplastic anemia.
With regards to the improper drainage of the urinal directly into the waterway, the risk of getting a life threatening disease is not as high as the case above. However, health risks do arise when human waste contaminates waterways. Humans don’t necessarily get direct contamination but the water bodies that farmers use to water plants do, which in turn is consumed by humans and animals. This is predominantly when humans come into contact with the factors that cause health risks.
Service Station Safety Tips:
Do’s and Don’ts at the Pump: A Gas Station Safety Video:
All things considered, this report introduced us to many health and safety violations which can be applied to different situations in our day to day lives. This blog highlighted the areas of physical, ergonomic, psychological, chemical and biological hazards and their detrimental effects. We urge you, readers of this blog, to be alert and pay attention to hazards of your surroundings. Greater level of awareness to such hazards is necessary to facilitate improvements and to reduce these risks ALARP so that we can all live our healthiest and safest lives. No job is so important and no service is so urgent that we cannot take the time to perform our work safely.
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“Exposure to Benzene: A Major Public Health Concern.” N.p., n.d. Web. 14 Oct. 2016.
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Wluk. “Gas Station Accident.” YouTube. YouTube, 25 June 2010. Web. 30 Sept. 2016.
“Known and Probable Human Carcinogens.” Known and Probable Human Carcinogens.
“Service Station Safety.” NFPA –. N.p., n.d. Web. 14 Oct. 2016.
“The Dangers of Overwork Are Hard to Ignore.” The Dangers of Overwork Are Hard to Ignore. N.p., n.d. Web. 14 Oct. 2016.
“The University of Chicago.” Environmental Health and Safety at the University of Chicago. N.p., n.d. Web. 14 Oct. 2016.